Privacy
Privacy Policy
This policy explains how personal data is handled when you use the contact form on this website.
1. Controller
Controller: BELORCA INGREDIENTS SL
Registered address: Mare Nostrum, L'Eliana, Valencia, Spain
Direct privacy and contact requests: through the contact form available on this website
2. Personal Data We Collect
When you submit the contact form, we collect only the data needed to answer your enquiry:
- Name
- Email address
- Message contents
3. Purpose of Processing
We process your personal data exclusively to receive, manage and reply to your enquiry, and to keep a basic record of business communications related to that enquiry.
4. Legal Basis
The legal basis is your consent when you submit the form after accepting this policy. If your enquiry is related to a possible business relationship, processing may also be necessary to take steps requested before entering into a contract.
5. Recipients and Processors
Form submissions are transmitted through Web3Forms, which acts as a technical service provider for message delivery. According to its public documentation, Web3Forms forwards submissions to the destination email address configured for this form, states that it does not store form submissions, and may retain limited server logs for security or operational reasons for a limited period.
6. International Transfers
According to Web3Forms documentation, its servers are located in the United States and the provider is not based in the European Union. By using the contact form, your personal data may therefore be transferred outside the European Economic Area as part of the technical delivery of your message.
7. Retention Period
We will keep your enquiry data only for as long as necessary to handle your request and any follow-up related to it, and afterwards only for the period required to defend potential legal claims or comply with legal obligations.
8. Your Rights
You may request access, rectification, erasure, restriction, objection or portability of your personal data, and you may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal. To exercise these rights, use the contact form available on this website.
9. Complaints
If you believe your data has been processed unlawfully, you may lodge a complaint with the competent data protection authority. If the controller is established in Spain, the competent authority is the Spanish Data Protection Agency (AEPD).
10. Cookies and Similar Technologies
This website has been configured not to use analytics, advertising cookies or profiling technologies. If this changes in the future, this policy and the website interface must be updated before those technologies are used.
11. Mandatory Details Before Publication
This policy should be reviewed and completed with any applicable trade register or additional corporate details required for the controller before final publication.